All are brand new and can be supplied in the original box at a small additional cost. 

Shoes are usually well-packed in tissue paper and come in a mail-lite padded bag. If you would like the shoes sending in the original box, please add an extra postage charge of 50p.

A full refund for the cost of the shoes (less a £1 restocking fee) will be issued if they are returned back to us (unfortunately at your cost) within 14 days and in the same condition as when we sent them out. 

Shoes returned after this period and/or in worse condition will not qualify for any refund.

In the rare event that a parcel does go missing, you will need to file a claim against the post office. 

We will, however, be happy to forward all information (receipt / certificate) on request, to the post office, along with all relevant Paypal or other payment details to help with your claim.

We also cannot be held responsible if details of your address on your Paypal account are out of date which results in a parcel being sent to the wrong address.